What we will achieve
We will develop online ´ºÓêÖ±²¥ based on what our citizens and businesses need.
We will:
- make it easier for everyone to contact us
- make it easier for everyone to find what they’re looking for online
- make it easier for citizens to manage ´ºÓêÖ±²¥ on behalf of friends and family
- expand the ´ºÓêÖ±²¥ available online for citizens and businesses
- ensure all our online ´ºÓêÖ±²¥ are fully accessible
- redesign our processes to pre-empt citizen and business requests and offer support early
- ensure that citizens and businesses only have to share information with us once
- measure our performance and publish our results on how we’re delivering to targets
- always protect citizen and Council data and use it for good