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Our service contractors

Repairs, maintenance, gas servicing, and improvement works contractors

The two contractors we have appointed to manage ´ºÓêÖ±²¥’s council homes are:

  • EQUANS (formerly ENGIE) who operate in the north, east and west of the city
  • Fortem (formerly known as Willmott Dixon) who operate in the south

Cleaning and caretaking ´ºÓêÖ±²¥

Our caretakers keep the communal or shared areas of high rise blocks of flats clean and tidy.

Our neighbourhood caretakers work on improving the neighbourhood and environment for residents in a number of areas across the city.

Our estate caretakers clean the communal or shared areas of high rise blocks and some low-rise blocks.

Some of our low rise blocks of flats are cleaned by a cleaning service contractor.

Noticeboards in lobby areas of blocks should display information about who your service is provided by, and who to contact if there is an issue.

There is a service charge for caretaking and cleaning.

Caretakers and cleaners working in your neighbourhood wear a uniform and always carry an ID badge. Our repairs contractors should also always be identifiable. Always ask to see ID if you are unsure.


Page last updated: 22 February 2023