LCS ´ºÓêÖ±²¥. uses a fully automated timekeeping system to monitor attendance of all employees who service our customers.
REAL TIME RECORDING OF ALL HOURS WORKED
- We track hours of service in real-time - as it happens.
- All employees (including our salaried staff) clock-in / out using a telephone to verify to verify their attendance at your location.
- Caller-ID verifies our employee is on site at a customer account.
- Hours of work are reported as soon as each shift ends.
- Our office can track any variance to schedule / budget daily.
- Substandard performance (under scheduled hours) is spotted immediately at a glance on our daily time reports!
AUTOMATIC NO SHOW ALERTS
- We guarantee a higher level of service by using a computerized automatic no show alert system. If an employee(s) does not show up by a specific time, our computer system notifies a manager.
- Whether your office is 10 or 100 miles away our computer system provides that extra level of supervision that makes all the difference to our customers.
WE CHECK ATTENDANCE AT JOBS CONTINUOUSLY
- Time and attendance records are captured as employees clock-in and out of your location.
- Our managers can retrieve attendance records in real-time from a computer or cell phone.
IMPROVED COMMUNICATION WITH EMPLOYEES
- Integrated voice messaging allows our managers to leave employees individual messages regarding customer concerns, additional customer service requests or any other issue.
- More frequent employee communication improves employee moral and effectiveness to better service you - our customer.
- Voice message are automatically played to our employees the next time the clock-in / out improving customer service.
WE USE LEADING EDGE TECHNOLOGY TO PROVIDE LEADING EDGE CUSTOMER SERVICE
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